Knowledge Base
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Hex Safe v1
Hex Safe v2
About Hex Safe v2
FAQs
Getting Started
Managing & Using Your Account
Features & Capabilities
Hex Safe v1
Getting Started
Managing My Account
FAQs
Security and Authentication
Product Release Notes
Digital Assets Information
Non Fungible Tokens (NFTs)
Cryptocurrencies & Tokens
Financing Services
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Knowledge Base
Hex Safe v1
Hex Safe v2
About Hex Safe v2
FAQs
Getting Started
Managing & Using Your Account
Features & Capabilities
Hex Safe v1
Getting Started
Managing My Account
FAQs
Security and Authentication
Product Release Notes
Digital Assets Information
Non Fungible Tokens (NFTs)
Cryptocurrencies & Tokens
Financing Services
Hex Safe v1
Getting Started
User roles in Hex Safe.
Hex Safe wallet types.
Setting up a Hex Safe account for the first time.
Adding a new wallet to an Hex Safe sub-account.
The differences between accounts, sub-accounts, wallets.
Hex Trust Handbook
Glossary for common terms in Hex Safe.
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Managing My Account
How do I use Wallet Address Whitelisting?
Accessing the withdrawal address book.
Selecting the right network for tokens in Hex Safe.
The main menu sections in Hex Safe.
Accounts Dashboard in Hex Safe.
Accessing transaction history in Hex Safe.
User notifications sent from Hex Safe.
Typical transaction speed in Hex Safe.
Staking services in Hex Safe.
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FAQs
What is a log file and how can I access it?
How do I deposit digital assets to Hex Safe?
How can I freeze my Hex Safe account?
How can I cancel or reject an approved withdrawal?
How can I withdraw assets from Hex Safe?
How do I use the Authy app and Authy ID?
How can I add a user to an Hex Safe account?
What is the Hex Safe desktop app and how can I set it up?
How do I use my Yubikey?
How can I change my password in Hex Safe?
How can I access the developer console?
How do I deposit NFTs on Hex Safe?
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Security and Authentication
Setting up Google Two Factor Authentication (2FA).
User Security Key 2FA set up.
Product Release Notes
Product Release Notes - March & April 2023
Product Release Notes - January & February 2023
Product Release Notes - November & December 2022
Product Release Notes - October 2022
Product Release Notes - September 2022
Product Release Notes - August 2022
Product Release Notes - July 2022
Product Release Notes - June 2022
Product Release Notes - May 2022
Product Release Notes - April 2022
Product Release Notes - March 2022
Product Release Notes - January 2022
Product Release Notes - December 2021
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