How can I add a user to an Hex Safe account?

To add a new user, at least one of the Authorized Signatories of the Hex Safe account must send a written request to support@hextrust.com including the following user details:

• Full name;
• Hex Safe Account where the user is to be added; 
• Email address;
• Phone number — only needed for users with Approver role ;
• Authy ID from the same device as phone number, only for users with the Approver role;
• User Roles.

Once set up, the new user will receive a Welcome email providing  access to the account.