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Hex Safe Mobile Application

Overview

This article outlines the login process for the Hex Safe Mobile App, which serves as a secure authentication layer for accessing the Hex Safe platform. The Mobile App is required to securely confirm login requests and approve actions initiated on the Hex Safe web platform.

Available on Android (Old Version) and iOS for all users of Hex Safe.

Hex Safe Mobile App Features

Through the Hex Safe Mobile app, you'll be able to:

  • Confirm transaction initiations (For Initiators)
  • Authorize transaction approvals (For Approvers)
  • Access multiple enterprise dashboards
  • Speed up transaction-related actions via Biometric Authentication
  • Receive instant notifications related to pending actions
  • Extra security layer using Face ID (For iOS users only)
  • Login with "Passkey"
  • Immediately review pending actions that need to be confirmed or approved

Login Steps

Standard Login Process

  1. Open the Mobile App and tap "Login to Dashboard"
  2. Enter the email address and password associated with your Hex Safe user account, then tap "Login". You may also use the "Continue with Passkey" feature to log in
  3. Select your "Enterprise"

Account Connection Process

If you haven't connected your account, follow these steps:

  1. From the login page tap "Connect Account"
  2. Select your preferred method:
  3. "Scan QR Code" or
  4. "Enter Activation Code"
  5. Login to Hex Safe on the web
  6. Go to Settings > Security, then click Set Up Now in the Hex Safe Mobile App section
  7. If you already have the Hex Safe Mobile App installed, click on "Yes! I have it already" otherwise, tap on "Download now" and follow the instructions to install the App
  8. Once the App is ready, open it
  9. Tap on "Show QR Code" and scan the QR code on your web browser
  10. Alternatively, you can manually type the 20 alphanumeric character code on your mobile device
  11. Set up a passcode for your Hex Safe Mobile App and confirm that the same confirmation code appears on both the web browser and the mobile app
  12. As an additional security measure, we recommend that you enable Face ID for the Hex Safe Mobile App
  13. Finally, verify your identity on the web browser using Google Authenticator to successfully set up your Hex Safe Mobile App

View Vault

Covers how assigned vaults are displayed and how users can access vault-level information.

  1. From the dashboard tap "Vault"
  2. You will be able to see your Vaults including the available balances
  3. You can sort it by alphabetical order or balances available by clicking the arrow buttons
  4. Each Vault has corresponding assets, balances, transactions and staked positions

Generate Deposit Address

This outlines the process for generating deposit addresses for supported assets within a vault.

  1. To do this, simply tap the "Deposit" button in the dashboard
  2. Choose the asset, network, and vault where you want to initiate the transaction and tap "Continue" to proceed
  3. A "QR Code" and "Deposit address" will appear
  4. You can use the generated data to receive your funds

See Transactions In-Flight

Explains how users can monitor transactions that are pending or currently in progress.

  1. From the dashboard, tap "History" and locate the transaction you want to review
  2. On the "Details Tab", you will see the following:
  3. Transaction Reference
  4. Status of the transaction
  5. Sender
  6. Recipient
  7. Asset
  8. Amount
  9. Network
  10. Estimated Fee
  11. Initiated by
  12. Date and Time
  13. On the "Activity Log", you will see the process, time, reason and status of the transaction