Transactions¶

How to use the transactions page to view your transaction history.

Reading Your Transactions¶

Transaction Types:

Transfer In
Transfer Out
Contract Interaction
Contract Deployment
Signature Request
Opt-In

Processing Steps for Each Transaction Type¶

Different transaction types follow distinct workflows:

Transfer In: Receiving (Network Confirming and Internal Review) → Completed

Transfer Out, Contract Interaction, Contract Deployment, Opt-in: Initiated → Internal Review → Pending Approval → Signing → Broadcasting → Network Confirming → Completed

Signature Request: Initiated → Pending Approval → Signing → Completed

You can download a CSV file of your transaction history filtered by your preferences.

Accessing the Transactions Page¶

The Transactions page provides "a consolidated overview of all your past transactions involving the Vaults of your Enterprise." Access it via the Navigation Bar on the left.

Filter transactions by: - Vaults and Transaction Types - Assets (Tokens or NFTs) - Sources (native platform, Hex Trust Operations team, or MetaMask Institutional) - Transaction Status (see detailed explanations below) - Date range

Transaction Status Explanations¶

Initiated: User-actioned transactions logged by the platform
Internal Review: Undergoing Know Your Transactions (KYT) checks for AML/CFT controls
Receiving: Blockchain network confirmation followed by Internal Review
Processing: Various processing stages; no action required
Pending Approval: Requires Approver user role action (approve/reject)
Signing: Blockchain interactions including identity verification, token approvals, or dApp permissions
Broadcasting: Being transmitted to the blockchain network
Network Confirming: Blockchain verification through confirmations
Completed: Successfully processed and sent to blockchain
Frozen: At Internal Review stage; requires additional information
Declined: Unable to progress due to KYT checks
Failed: Failed or cancelled by user; contact support if unexpected